Do I Have To Have My Car Serviced At A Main Dealer?


Do I Have To Have My Car Serviced At A Main Dealer?

When buying a new car there is a common misconception that all servicing work needs to be carried out at the main dealer to avoid voiding any warranty, Whilst this may have been true in the past as of October 2003 this is simply not the case.

You do however have to have the car serviced inline with the manufacturers recommend schedule and also using manufacturer approved vehicle parts.

Here is what “The AA” Have said

Do I have to get my car serviced at a main dealer?

You are not obliged (since October 2003) to get the car serviced by a franchise dealer during the warranty period.

You must though get it serviced according to the manufacturer’s recommended schedule and criteria using only manufacturer approved parts.

The legislation only applies to the part of the warranty offered by the manufacturer, i.e. insurance-backed extended warranties offered by dealers are not covered and may stipulate different conditions.

If you do get the car serviced outside the dealer network you must make sure it’s done to the maker’s recommended schedule and criteria using approved parts. You must also keep records so you can demonstrate to the manufacturer that servicing was undertaken to their requirements.”


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